Choose Xcaret for Mexican culture, wildlife and a big evening show. Choose Xel-Há for a relaxed snorkeling day with food and drinks, including a domestic open bar, built into the ticket. Choose Xplor for zip lines, amphibious vehicles and underground rivers, as long as everyone in your group is at least 5 and meets the height rules. All three parks belong to Grupo Xcaret and sit south of Cancún along the Riviera Maya highway. Xcaret and Xplor are next-door neighbors near Playa del Carmen, about an hour’s drive from Cancún airport. Xel-Há is farther south toward Tulum, roughly 1.5 to 2 hours from Cancún. Each one fills a whole day. We don’t quote ticket prices because they change by date and package, so check the official site, xcaret.com, before you book.
Xcaret vs Xel-Há vs Xplor at a Glance
| Xcaret | Xel-Há | Xplor | |
|---|---|---|---|
| Best for | Culture, wildlife, shows, mixed-age groups | Snorkeling and an easy, all-inclusive water day | Adrenaline: zip lines, caves, underground rivers |
| Location | Federal Hwy km 282, about 10 km south of Playa del Carmen | Federal Hwy km 240, about 18 km north of Tulum | Next to Xcaret, about 6 km from Playa del Carmen |
| From Cancún (official estimates) | About 1 hour from the airport | About 1.5–2 hours from Cancún | About 55 minutes from the airport |
| Food and drinks | Not in the regular ticket; Xcaret Plus adds a buffet lunch, soft drinks and one beer per adult | All-Inclusive ticket: breakfast, buffet lunch, snacks, domestic open bar and soft drinks | Buffet lunch, snacks and non-alcoholic drinks; no alcohol |
| Snorkel gear | Paid rental on the regular ticket; included with Plus | Included | Not part of the experience |
| Age and size rules | Ages 0–4 free; no minimum age listed | Ages 0–4 free; no minimum age listed | Minimum age 5; zip lines need 1.10 m and 40 kg |
| Open | Daily, 8:30 a.m. to 10 p.m. | Check the official calendar | Monday to Saturday (closed Sundays) |
Xcaret: Culture, Wildlife and the Evening Show
Xcaret is the group’s flagship. It is a large nature-and-culture park on the coast about 10 km south of Playa del Carmen, with more than 50 natural and cultural attractions. Highlights include swims through underground rivers (life jackets and inner tubes are provided), the Coral Reef Aquarium, the Butterfly Pavilion and the Aviary. There is also a beach, an inlet and natural pools, plus performances such as the Papantla Flyers and pre-Hispanic dances. The day ends with Xcaret México Espectacular, a large evening show of Mexican history, music and dance, and the regular admission includes it.
What the ticket includes: the regular ticket covers the attractions, the underground rivers and the show, plus lounge chairs, hammocks, showers and free parking. Food and drinks are not included, so you pay for meals inside the park. Outside food isn’t allowed, apart from baby food and formula. Snorkel gear is a paid rental with a refundable deposit. The Xcaret Plus ticket adds a buffet lunch with unlimited non-alcoholic drinks, one beer per adult, snorkel gear and access to a Plus Area with lockers and dressing rooms. If you only want the show, Xcaret also sells an evening ticket built around it.
Who it suits: families with grandparents and small children (ages 0–4 enter free), culture lovers, photographers and first-time visitors who want a “greatest hits” of Mexico in one day. Who should skip it: anyone who just wants to snorkel and relax, and anyone who doesn’t want a very long day. The park is open from 8:30 a.m. to 10 p.m., so staying for the show means a late drive back to Cancún.

Xel-Há: The All-Inclusive Snorkeling Day
Xel-Há (say “shel-HA”) is a natural water park built around an inlet on the coast between Playa del Carmen and Tulum, at km 240 of the federal highway and about 18 km north of Tulum. The main event is unlimited snorkeling in the inlet. You can also float down the river on inner tubes, walk jungle trails to cenotes and coves, climb the Scenic Lighthouse and try the World of Adventure, with zip lines, five-meter jumps and rope games.
What the All-Inclusive ticket includes: continental breakfast, a buffet lunch and snacks, a domestic open bar and unlimited non-alcoholic drinks, snorkel gear (fins and a mask with an integrated tube), a locker, a towel, life jackets and inner tubes. Transportation is extra unless you add it when you buy. Photos, souvenirs and optional activities cost more. Xel-Há also sells other ticket types, such as afternoon entry, so check exactly what yours includes.
Who it suits: families with young children (there is no minimum age, and ages 0–4 enter free), snorkelers of every level, and groups who want to eat and drink all day without paying again. Who should skip it: thrill-seekers looking for big rides, and anyone who can’t face the longest drive of the three, about 1.5 to 2 hours each way from Cancún.
Xplor: Zip Lines, Amphibious Vehicles and Underground Rivers
Xplor is the adventure park, and it sits right next to Xcaret. The ticket covers two zip-line circuits of seven lines each, an amphibious vehicle route through jungle and caves, rafts you paddle along an underground river, the Stalactite River Swim, an Underground Expedition, the Hammock Splash and the Toboganxote ride. A buffet lunch, unlimited snacks and non-alcoholic drinks (fruit, smoothies and flavored waters) and a locker for two are included. There is no alcohol: the park says it has no open bar for safety reasons. Water shoes are mandatory, so pack a pair.
Xplor has the strictest rules of the three parks. Here is what the official site lists:
- Minimum age: 5 (the park doesn’t recommend it for younger children), and minors must be with an adult at all times.
- Zip lines: minimum height 1.10 m (3.6 ft), minimum weight 40 kg (88 lb), maximum weight 136 kg (300 lb).
- Amphibious vehicles and Underground Expedition: minimum height 1.10 m (3.6 ft).
- Rafts and Stalactite River Swim: minimum height about 1 m (3.3 ft).
- Toboganxote: a helmet is required, you must know how to swim, and there is a minimum height of about 1.30 m.
- Health: some activities aren’t suitable during pregnancy or for people with heart conditions, back pain, recent surgery, fear of heights or motion sickness.
Who it suits: teens, active adults and groups of friends. Who should skip it: families with under-5s and anyone with limited mobility. The 40 kg minimum for the zip lines is the rule that most often rules out younger kids who are already tall enough. Xplor opens Monday to Saturday and is closed on Sundays. There is also an evening version, Xplor Fuego, with a BBQ buffet.
Which Park Should You Choose?
- Traveling with children under 5: Xel-Há or Xcaret. Xplor isn’t recommended for them.
- Grandparents and mixed ages: Xcaret, for its variety, shows and flexible pace.
- Snorkelers and anyone after a lazy day: Xel-Há.
- Teens and adrenaline seekers: Xplor.
- Want every meal and drink included: Xel-Há (with open bar) or Xplor (no alcohol). At Xcaret, only the Plus ticket includes lunch.
- One park only, first trip to Mexico: Xcaret if you’ll stay for the evening show; otherwise Xel-Há for an easier day.
On a family trip it helps to mix park days with pool days. Our list of Cancún family resorts with on-site waterparks and kids clubs covers resorts where the kids get slides without a drive.
Prices vary according to travel dates and availability.
Getting There from Cancún
The parks’ own estimates are about 1 hour (74 km) from Cancún airport to Xcaret, about 55 minutes from the airport to Xplor, and roughly 110 km, or 1.5 to 2 hours, from Cancún to Xel-Há. Add the drive from your hotel to the airport road. From most Hotel Zone resorts, plan on 1 to 1.5 hours to Xcaret or Xplor and around 2 hours to Xel-Há. Resorts in the south Hotel Zone are closer to the highway, and Costa Mujeres adds more time (see our Hotel Zone map).
You have three ways to get there. The easiest is to add round-trip transportation when you buy your ticket; pickup times depend on your hotel’s location, and shared routes with several hotel stops can make the ride longer. You can also rent a car, since parking is free at Xcaret and Xel-Há. Or you can take a bus: buses leave from Cancún’s downtown bus station, and at Xcaret a free shuttle runs from the highway entrance to the gate. If the parks are the main point of your trip, a base in Playa del Carmen cuts the drive a lot; our Cancún vs Playa del Carmen vs Tulum guide weighs the trade-offs. For Chichén Itzá, Isla Mujeres and cenote trips, see our best day trips from Cancún.

Booking Tips for Grupo Xcaret Parks
- Compare ticket types, not just parks. Xcaret regular vs Plus and Xel-Há All-Inclusive vs other entries include very different things. Check the list on the official site before you pay.
- Doing two parks? Look at the official multi-park packages, such as Xcaret plus Xel-Há over two days, before buying separate tickets.
- Check opening days. Xplor is closed on Sundays. Confirm Xel-Há’s calendar on the official site for your date.
- Read the change and weather policy. Xplor’s site mentions a bad-weather guarantee you must request at least 24 hours ahead, with no same-day date changes. From June to November, rain and hurricane season make this worth knowing (see our best time to visit Cancún guide).
- Bring ID for tall kids. Children under 12 who are taller than about 1.37 m (4.5 ft) must show ID to prove their age, and Xel-Há asks for a physical passport.
- Arrive at opening and budget for extras such as photos, souvenirs and optional activities.
Sunscreen rule at all three parks
Xcaret, Xel-Há and Xplor only allow sunscreen whose active ingredients are zinc oxide and titanium dioxide. Check the label before you pack, and see our Cancún packing list for the rest.
Frequently Asked Questions
Which is better for kids: Xcaret, Xel-Há or Xplor?
For children under 5, choose Xel-Há or Xcaret. Neither lists a minimum age, and both let ages 0–4 in free. Xplor sets a minimum age of 5, and its zip lines need 1.10 m and 40 kg, so it works best for older kids and teens.
Is food included at Xcaret?
Not with the regular ticket. You buy meals in the park, and outside food isn’t allowed except baby food. The Xcaret Plus ticket adds a buffet lunch with unlimited non-alcoholic drinks and one beer per adult, plus snorkel gear and lockers.
What is the minimum age for Xplor?
Xplor’s minimum age is 5, and minors must be with an adult at all times. Individual activities add height and weight rules. The zip lines need a minimum height of 1.10 m and a minimum weight of 40 kg, for example.
How far are Xcaret, Xel-Há and Xplor from Cancún?
Official estimates put Xcaret about 1 hour and Xplor about 55 minutes from Cancún airport, and Xel-Há about 1.5 to 2 hours from Cancún. From the Hotel Zone, allow extra time to reach the airport road.
Can you visit two Grupo Xcaret parks in one day?
It isn’t realistic, because each park is designed as a full day. If you want two, the official multi-park packages spread them over separate days. Xcaret and Xplor are neighbors, but each one still fills a day on its own.





